Shipping policy
Last updated: March 14, 2026
1. Shipping Overview
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All orders are shipped from the UK.
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Delivery time: 3–5 business days (estimates, may vary).
2. Cash on Delivery (COD)
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COD is the only payment option at checkout. Payment must be in USD.
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Customers must have the exact amount ready; delivery may be refused if insufficient.
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Once payment is collected, the delivery partner will mark the order as completed.
3. Shipping Fees
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Shipping fees are included in the order total unless stated otherwise.
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Any customs duties, taxes, or import fees for international shipments are the responsibility of the customer.
4. Address Accuracy
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Customers must provide accurate shipping details.
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Faceless Movement is not responsible for packages lost or delayed due to incorrect information.
5. Order Tracking
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Tracking information will be sent via email once the order is dispatched.
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Customers can monitor their order status via the provided tracking link.
6. Delivery Issues
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If the delivery partner cannot deliver, they may attempt to contact the customer or return the package to Faceless Movement.
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Customers are responsible for arranging re-delivery or pick-up as instructed by the delivery partner.